Frequently Asked Questions

Everything you need to know about your Muddy Mat experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on the destination.

What is your return policy?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange, provided the item is in its original condition.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

How do I care for my Muddy Mat products?

To maintain the quality of your items, we recommend following the care label instructions. Most of our apparel is machine washable on a gentle cycle with cold water and should be hung to dry.

Can I track my package after it ships?

Yes! Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.